This book investigates the effect of national culture on the relationships between soft total quality management, hard total quality management and, the organizational performance in the municipalities of developing countries viz Egypt, Jordan, Qatar, Saudi Arabia, and Turkey. It integrates many theories such as the contingency theory, organizational change theory, and the congruence model, to study the effect of national culture on successful strategy implementation. The book reveals how Soft TQM and Hard TQM are significant predictors of organizational performance. The book may be useful for researchers and policy makers having interest in the subject.