1–800–Worlds: The Making of the Indian Call Centre Economy
Mathangi Krishnamurthy
₹795₹795(0% off)
ISBN 13
9780199476053
Year
2017
Through a description of the nightly and daily lives of call centre workers in the university town of Pune, India, 1-800-Worlds engages with the complex negotiations that underlie the ostensible success of new service economies.